Refund policy
All Sales Are Final
All purchases made through KOL Klothing are final sale.
We do not offer refunds, returns, or exchanges for any products once an order has been placed.
Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 5 days of delivery on our contact page.
To assist you, we may request:
Your order number
Photos of the item and packaging
If the issue is verified, we will work with you to resolve it appropriately.
Order Accuracy
Please review your order carefully before completing your purchase, including:
Item selection
Size
Shipping address
Once an order is placed, it cannot be modified or canceled.
Shipping Issues
KOL Klothing is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. Any claims must be handled directly with the carrier.
Contact
For any questions regarding your order, please contact us on our contact page.